turbo tax still charging for state even i am supposed to get one free

I bought the deluxe version where it states I have 1 state product included.  So why am I prompted to be charged when I am trying to file.  I have input the license code, so why am I still being charged for state when it is advertised I get 1 free state?  Please advise, this is delaying me filing my taxes.  Thank you. 

 

Kindest Regards,

Mir