I use a PC/Windows 10. I had the same problem with the e-file "loop" for MA. Talked to very helpful TurboTax tech support woman who directed me to the following link:
https://ttlc.intuit.com/community/tax-topics/help/there-is-an-update-available-for-your-version-of-t...
You may need to download the special Massachusetts patch directly onto your computer. You have to close out everything (including TurboTax) except your browser window prior to the download. Run the patch then re-open TurboTax.
