I had the same problem. Spent the whole day in February 2020 with one and then with another who claimed to be a CPA with 45 years experience. Both did not know how to get the 502 CR done and because of that the refund was reduced. Paid quite a bit of money to get this done. Until last year I had no problems using TT but they, like all others, are slipping up badly. I hope I can get to connect with them again and have the 502 CR and 502 done with an amendment for MD State Tax 2019.
