I'm having the exact same issue with IL state return. When I click on the Start button for Illinois, it brings up the window that it will save my return while downloading the state forms. Then it says "Your software is up to date" since it's already downloaded the forms. Click on the Start button again and it starts the same process yet again, prompt to save return and download state, and saying it's up to date.
Is there a way to manually fix this constant loop that makes it impossible to actually file my state return?
