If you are working in TurboTax online, clear the cache and cookies in your browser, close your browser, and log back in to TurboTax. Once you have logged back in, delete the state return by clicking on Delete beside your state return and then add it back in to reset the return calculations. This should give you the most recent version of the state software and allow you you proceed.
If you are using the desktop program, go to the online menu in the program and "check for updates". If the update doesn't resolve the problem remove the state return (not the software) in the program. Do this by going to the File menu and then selecting Remove State Return. You can then restart the state return in the State tab, using the entries you've already made in TurboTax. You will have to re-answer the state questions, but you will not lose the entries that you have made in the federal part of the program. For most users, this takes just a few minutes to complete.
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