@Tanyab77 wrote:
I am having this same issue. I was able to file Fed and Rhode Island without but Ma says update required but when I confirm updates it says all updates have been processed. I have already paid to E-File two MA returns and disgruntly downloaded a $39.00 RI state tax version to pay a small balance thinking this was the issue initially. I've used Turbotax for ten years and have never had an issue but this year's experience is really testing my patience. Is there an actual phone number to talk to a human?
See if this FAQ is helpful any:
https://ttlc.intuit.com/community/tax-topics/help/there-is-an-update-available-for-your-version-of-t...
Here's how to reach Customer Support:
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week
https://support.turbotax.intuit.com/contact
