Same exact screens displayed and issue - purchased Turbo Tax Home & Biz with 1 state - get in same endless loop but no State software or information is loaded.
COLORADO is the State
-State taxes tab shows COLORADO.
-I click "Start".
-Box pops up "Lets download and install your states. Here's how it works... etc"
-I click "OK"
-Box pops up "Getting your state"...icon spins for a couple seconds
-Another box pops up "Your Software is up to date"
-I click "OK"
Then nothing, right back to "Your State Returns" tab with the option to start Missouri I click Missouri and it goes right back through the above process.
