@ bearlover16
I'm suspicious you may be using desktop software (CD/download.)
Are you using desktop software (CD/download), and are you located in California or a non-California state? If in California and using desktop software, did you choose to pay any TurboTax fees (such as the state efile fee) out of the Federal refund?
The FAQ mentioned in the comment above is for Online TurboTax users living in California.
