In 2018, I filed through TurboTax like every other year.
they file together and for some reason the IRS never received my state refund. There is no record of it ever even being filed. When I filed I went through all of the proper steps and it said that it was filed but when I called the Franchise Tax Board this morning there is no record.
when I talk to them they said that I need to send them a record or PDF of my 2018 return but when I look up the PDF it only seems to be showing my federal refund and doesn’t have any information about the state refund.
How do I find this information?
where can I find my state refund PDF?
Who do I contact to get this information?
I only have the free edition so I am not able to contact TurboTax through a phone number... but I need to know what steps I should take to be able to get my 2018 state tax return.
please help! There must have been some type of glitch and I really have no idea what to do!:(
