State tax filing

I live in Mass but work in Rhode Island.  My employer takes out withholding for both states.  On the MASS form, page 2 line 3 wants wages and salaries from all 1099 & W2 forms.  TT counts my income from my W2 twice overstating our total income.  I override that number with the correct amount but TT won't let me e-file.  I have already paid for the e-file even though I have to mail by Mass tax forms in.  This has been an on-going problem over the years.

 

How do I get my money from Intuit back.