I called a support ticket into the help desk and was told the reason my files would not efile was due to the fact I was not using Windows 10. I am running Windows 8.1, which is a supported OS per the CD package.
I downloaded the manual update file for TTD windows,w_perrelsuperpatch_ttax_[phone number removed].exe.
Closed TTD, ran the update, refiled without issue.
Good luck.
