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State tax filing
Because you said you had income from another state in the Personal Info tab so the MS program was suggested... the program didn't know that all the income you had was from gambling winnings.
I seem to recall the W-2g paperwork given out by the casinos in MS inform you of this situation ... many states make the withholding non refundable on gambling winnings... if they didn't they would make no money on the casinos.
To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.
Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -
<a rel="nofollow" target="_blank" href="https://support.turbotax.intuit.com/contact/">https://support.turbotax.intuit.com/contact/</a>
Note: The Call option will not be available when TurboTax Support is closed.
I seem to recall the W-2g paperwork given out by the casinos in MS inform you of this situation ... many states make the withholding non refundable on gambling winnings... if they didn't they would make no money on the casinos.
To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.
Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -
<a rel="nofollow" target="_blank" href="https://support.turbotax.intuit.com/contact/">https://support.turbotax.intuit.com/contact/</a>
Note: The Call option will not be available when TurboTax Support is closed.
May 31, 2019
11:56 PM