The thread is starting to get jumbled up since you and I are posting at the same time. Because of that, it just placed my last comment higher up in this thread instead of in order. As I mentioned in that comment, did I pretty much understand your situation?
As I mentioned, for completeness, use the Account Recovery tool below to be sure you don't have multiple accounts.
When using the tool, try using your phone number first. After that, if necessary, then run the tool on your email address(es) you can access.
NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop. Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below. You may wish to copy this link so you can paste it into the new browser session.
https://myturbotax.intuit.com/account-recovery
