I'm trying to start my state return, but when I click start, it makes me save it, pops up a box that says it's going to download it, runs the download, says its complete, then never does anything. I click start again and it runs the process again. I'm using the one free state that's included. tried running as an admin and still the same result. I've restarted the app multiple times, tried to reinstall as well. I'm not sure what to do at this point.
Anyone else run into this or know how to fix it?
