I am having the same problem. Turbo Tax should have a number for customers to call. To make matters worse, I installed the same disk into my laptop and went through the whole process of paying $19. to e-file and yet it didn't tell me there was a problem until after I paid and was in the middle of transmitting my returns. I had already paid once using my desk-top. Both times it didn't warn me that there was an error on CA schedule II, line 10 and 9. I have no idea how to get refunded for at least $19. I can't continue with my taxes because I'm stuck. I have no way of correcting that so-called mistake. I agree, this is Turbo Taxe's software problem.
