Ohio State Tax download

I got a 2019 Turbo Tax disk at Sam's, about $75 that said it had the /state too.  It wouldn't download the state.  Kept giving me "Your software is up to date"  It wasn't.  I then thought there was something wrong with the disk and downloaded the same software from Turbo Tax for about $106.  It did exactly the same thing.  Wouldn't downlead the state of Ohio.  Now I'm out about $180 and it still don't work.  I will have to get the Ohio State Forms from the State and do them personally with pen or pencil.  "Phooey"  I Have been using Turbo Tax for about 20 years but this may be the last year.