State tax filing

I live in Cleveland and work in North Olmsted. North Olmsted takes out city taxes. I have paid my taxes to ccatax for cleveland but when I tried to file my annual for ccatax Cleveland it says that on my W2 there was not enough came out for North Olmsted? What do I, do? I have never had this problem before. It says box 5 and box 19 dont match the tax liability.