I installed Turbotax Deluxe 2019 and went to download the state return for Arizona. It said to wait, it's not available until December 19. On December 19 I download it and the download seems to work. Except - when I click on "See Amount" up top, in the box already correctly labeled "Arizona," it prompts me to "Let's continue your purchase online." I click Continue, and it shows I have already downloaded Arizona. There's an option to "check the box next to each state to add it to your return. You won't be charged for this." So I check the box for Arizona and download it again. It again says it was downloaded successfully.
After all this, it does the same thing over and over. I click on "see amount" under Arizona up top, it prompts me to do all this again.
How do I get it out of this loop?
01/03/2020 Update:
As suggested, I waited until today and opened Turbotax 2019 - as usual it wanted to update itself right away and I noticed it downloaded "Arizona." Sure enough, my state is now available for me to use.
So this is solved, but I have a few observations:
1. The app shouldn't say my state is available on Dec 19 when it's actually not going to be available until January 3.
2. The app should not go into a continuous loop and make me think it's trying to download my state when it's not going to work until January 3, it should simply tell me to wait until January 3.
3. One of the helpful responders who told me Arizona would not be available until January 3 provided a helpful link to the page where it says so, however, it doesn't actually say so. What it gets me to is a page of "Individual Form Availability" showing which forms will be available to use in my state for filing a printed return or an e-filed return. It does not explicitly say "you can't even download this state at all until this date," which would have been more clear.
In any event, this issue is solved for me.
Til next year ...
Ciao.
