You'll find Philadelphia's forms and procedure for requesting a refund here:
https://www.phila.gov/services/payments-assistance-taxes/refunds/wage-tax-refunds/
You'll find Cleveland's city tax refund application form here: http://ccatax.ci.cleveland.oh.us/taxforms/Y2013/refundapp.pdf
A letter from your payroll company could be helpful in both cases.
**Answers are correct to the best of my ability but do not constitute tax or legal advice.
