in this case the 'damages' are the penalties and interest. Have you filed a claim? are they paying it? If not, curious why not.
The 'cost of the blender' which in this case is the taxes due themselves, you still would have paid for, even if the damages were paid. the TT guarantee has worked like this for over 25 years
lastly, while I see your point, the IRS didn't finalize the forms to reflect the new tax law until August, 2018, which means Intuit had just three months (until November) and not nine months until the first version of their software was released to their customers.
Maybe TT should go back to the pre-internet days? Back in the 1990's, TT would MAIL a preliminary disk for Federal - no state - in December. Then it would send a final disk via MAIL with the final federal forms and the state forms - no changes occurred after that in late January / early February. But I don't think customers would appreciate that approach, hence there are weekly updates and better to not be the 'early bird to get the worm' - especially in a year where there were significant federal and state tax changes.
