I have had the same issue with 2016 and now 2017... I payed had to pay the penalty's for 2016 because turboTax rejected my claim stating that there was nothing wrong with their software and that I must have entered that while doing my taxes... I disagreed, I'm 100% sure I did not enter a random number into that box (I say random because it was a dollar amount NO WHERE on my W2)... but how can I argue, I had no real proof that I did not enter... Now that I see this thread and I got the 2nd letter (for 2017) I'm convinced that there's was/is a issue on their side... I understand I own for the missing taxes (due to their mistake), but I would like to at least have turboTax pay for the penalty's since it was their mistake...
So my question is... Has anyone ever had any luck getting turboTax pay the penalty's?
