Kalihiboy
Returning Member

State tax filing

Hi mesquite bean,

I took your advice and used support.turbotax.intuit.com/contact and found a call-in phone number. There was only a 10 minute wait time before I spoke to a real person who patiently spent 2-¼ hrs with me trying to isolate the issue. Long story short, she sent me a replacement Federal and California state app/forms. Once I downloaded both, I was back in business. In hindsight, I think the issue occurred when I opened my 2018 TT app to review some of my numbers. By default, it checks for and implements updates and something triggered the wipe out of my California state forms. I'm not a savvy IT person so this is just my conjecture. 

Thanks again for the lead.

Kalihiboy