The quick fix for this issue is to enter "XX" as the state ID in SmartCheck screen. "XX" stands for "More Than One State" in this screen.
They are actually asking for a state abbreviation (FL, CA, NY, etc.). When you get this message, either a 1099-DIV or 1099-INT is reporting tax-exempt interest/dividends and the program wants to know what state you got them from. (This information is needed for state returns only).
In most cases, they are paid from "More than one state".
If entering "XX" as the state ID in SmartCheck screen does not work, update this post with a Comment and I will provide additional options for fixing the problem.
