I appreciate you trying to help, but none of these are the issue. The income for each W-2 was for one state or the other (one earned in MA with only MA taxes withheld, the other earned in RI with only RI taxes withheld). RI is the only state of residence. I completed everything correctly, and have even deleted and re-entered all forms several times over the past couple of days.
Again, thank you for trying to assist. Unfortunately, this appears to be a software bug, and has been reported by the other user who replied.
