UPDATE! I just hung up the phone with Intuit support and explained the problem with QBI, and after a wait, she was able to verify that there is an "internal problem" and they are hoping to have it fixed by this Thursday - February 7th - much sooner than the February 14th day stated above. It's a matter of checking for updates and seeing the results. I was invited to call back if the problem continues however. I did tell her we are all talking on the Forum and this problem is with both Macs and Windows downloads Home & Business. So...fingers crossed...
