jeaddy83
New Member

State tax form is missing

I have filed both Federal and NC State tax forms via TT Deluxe.  After filing, I moved all my data from old computer running Windows 7 to new computer running Windows 10.  However my tax file (*.tax2015) no longer has my state forms.  I do have the pdf that contains both Fed and NC filings, but no state data in the TurboTax file.  I repaired TT but that did not help.  When I click on the NC tab in the program (See Amount), it asks if I want to download a state form but wants me to pay for it.  Also, when I start the TT program and it tries to update, it will update my Federal forms but I get an error message for state (Error 1625, installation is forbidden by system policy).  Any idea what happened to my state data in the TT program?  Is there any way to get it back?