State tax filing
"The error condition is asking you to check the box so that it can be determined if you qualify for the Illinois EITC. If you do qualify, then your refund/balance due for your state will be affected. TurboTax is trying to be sure you are claiming every credit that you may be qualified to claim to get your best possible results.
I finally had time to do some more research on your statement.
The check box that customers are experiencing a issue with is on a Turbo Tax Smart Worksheet. The sheets are obviously designed to show how Turbo Tax derives values on the filed forms. A Smart Worksheet should be just that...SMART. Yes I realize that some Smart worksheets can be interactive, but in this case there is no reason for input as the worksheet is already populated with information from the federal and state return with some of that information already indicating the state EITC is not allowed.
Furthermore, the worksheet (not calling it smart anymore) ALREADY contains the information to determine amount of credit, if any, is allowed without making your customers check a box, that for me is making a false statement.
2) Again I ask this important question:
If I follow the advice given, will it invalidate the terms of the turbo Tax "100% Accurate Calculations Guarantee"?
