AmyC
Employee Tax Expert

State tax filing

The good news and the other news. If your forms, the tax return, are correct - you can file. 

The pdfs for you are a different issue. 

A full or corrupted cache can cause problems.

Online version:

  1. Log out of your return and try one or more of the following:
    • Don't use Internet Explorer.
    • Clear cache and cookies,
    • Sign in using a different browser.
    • Sign in using a different device.
  2. Log back into your return.
    • Enter the information again.

Desktop version: 

  1. Look in Forms mode to see if forms are correctly filled in and print from there.

@user17716078978 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post