State tax filing

I already filed my return and it was rejected because of this known error in Turbo Tax.  How do rectify this?  Do I edit my return in Turbo Tax and can I resubmit electronically in a case like this?  If I cannot resubmit electronically, then am I required to file by mail?  What recourse do I have against Turbo Tax since this is an acknowledged error, and they did not pause my filing prior to my submittal.  Can I get a full refund for the product that I paid for, which did not work as advertised and guaranteed?