I created a return to double check the program. My lines 36 a and b are showing correct. Since you have checked your entries, you could have a piece of data stuck or you may need to contact support.
Follow these steps to be sure it isn't a data issue.
Desktop version:
- Clear the birthday entry to be sure there isn't a ghost entry and re-enter it.
- Save your return while closing the program.
- Update the program
- Open
Online version:
A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).
For stuck information follow these steps:
- Clear the birthday entry to be sure there isn't a ghost entry and re-enter it.
- Log out of your return and try one or more of the following:
- Don't use Internet Explorer.
- Clear cache and cookies,
- Sign in using a different browser.
- Sign in using a different device.
- Log back into your return.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
