@user17712095505 wrote:
I'm having the same problems with that stupid screen that nevere works ("Oops. Looks like we hit a snag." I can't even file my Federal return, even though there's nothing to pay for. (The same instructions to "purchase" come up when trying to e-file separately, again, even though there's no charge to e-file Federal & Audit Defense is free.)
Are you using Online TurboTax? And if Online, what product edition are you using (Free, Deluxe, Premium), and is it Online TurboTax via a browser, or are you using the mobile app?
Why is your Audit Defense free? What offer are you referring to?
If Online TurboTax, you can't efile a Federal return by itself unless you delete the state return. The state return can be added back later and efiled once the efiled Federal return has been accepted.
