If you're using desktop software, be sure you are transferring from the correct *.tax2023 data file. Many people have more than one 2023 data file if they tried to run different scenarios or perhaps had to start their 2023 return over, etc. You have to use the *.tax2023 data file for which you completed and filed the 2023 return.
If you're using Online TurboTax, are you in the same account as the completed and filed 2023 return? Many people end up with more than 1 account and sometimes have an uncompleted return in one account.
