JohnB5677
Expert Alumni

State tax filing

This is an involved process that I found online.  It sounds extreme, bit it may work.

Or, you can open a new return and start over. ( You have 4 more available)

 

To delete TurboTax (TTLS) state-related data on a Mac, you should first quit the application, then remove the TurboTax application from the Applications folder, and finally, delete specific files and folders within your user's Library folder. 

 

Here's a more detailed breakdown:

 

1. Quit TurboTax:

  • If TurboTax is running, quit it by right-clicking the TurboTax icon in the Dock and selecting "Quit". 

2. Remove the TurboTax Application:

  • Find the TurboTax application in the Applications folder and drag it to the Trash Can.
  • If you don't see it, check for blank folders in Applications, as TurboTax might be located within them. 

3. Delete TurboTax-Related Files and Folders in Your Library:

  • In the Finder, select "Go" from the menu bar, then "Go To Folder".
  • Enter ~/Library and click "Go".
  • Delete the following files and folders:
    • ~/Library/ApplicationSupport/com.apple.sharedfilelist/com.apple.LSSharedFileList.ApplicationRecentDocuments/com.intuit.turbotax.20XX.sfl
    • ~/Library/Application Support/TurboTax 20XX
    • ~/Library/Caches/com.intuit.TurboTax.20XX
    • ~/Library/Caches/KSCrash/TurboTax
    • ~/Library/Caches/TurboTax 20XX
    • ~/Library/Containers/com.intuit.turbotax.mac20XX
    • ~/Library/Cookies/com.intuit.turbotax.20XX.binarycookies
    • ~/Library/Preferences/com.intuit.TurboTax.20XX.plist
    • ~/Library/Preferences/com.intuit.TurboTax.20XX.LSSharedFileList.plist
    • ~/Library/Saved Application State/com.intuit.TurboTax.20XX.savedstate
    • ~/Library/WebKit/com.intuit.turbotax.20XX
    • Replace 20XX with the year of the TurboTax software you are using 
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