Completely understand what you're saying and why you would come to this conclusion. No, when I go to download my 2018 taxes, the MO return is on a 2017 form. I download my taxes after filing every year & save them. I thought I downloaded wrong, same as you, but unfortunately did not. I filed my 2018 taxes on 1/22/19.
That service that they offer said they would not help me unless I paid $900 for the service. I'm not making any of this up. It's bizarre & that's why I came here and filed different complaints elsewhere.
When calling Turbo Taxes #, you have to pay as well to speak to a person. That's what the automation says.
FYI Disclaimer: you can make this note, but can't help me? I'll call that number again, but when they come back with the amounts I need to pay I will post them here along with the names of the people I spoke to.
