I, too, am having trouble with this. I live in WA state and do not need to file a state return. My wife works in Oregon and we need to file a non-resident return for Oregon. As such, the program is expecting me to pay $45 to file in Oregon because WA State is using my 'free' state. Never been an issue before. Unacceptable.
There is no 'Trash can' icon next to the state like the Intuit employee @LeticiaF1 is saying.
If I create a new return and import my 2023 taxes, the Washington box immediately shows up at the top of the program. It's like it is assuming that, because I'm a resident of WA, that I will be filing a state return. NO!
Listen to the consumers. There is a problem. Get us to the right people to fix it! Intuit just trying to money grab. Maybe I'll spend my money elsewhere next year.
