State tax filing
There may be other issues going on with your computer. I see that you have already tried some troubleshooting steps. Additional troubleshooting steps are found in this help article. If you are still having trouble, you might also try these steps:
- Run the Windows System File Checker tool to repair missing or corrupted system files.
- Delete the downloaded file and download TurboTax again from InstallTurboTax.com. Sometimes files get corrupted during the download process.
- Restart your computer in Selective Startup Mode, and then install TurboTax.
- Install TurboTax on a different computer.
We at Intuit TurboTax want our users to be completely delighted with their experience using our products and services, and successful in their financial lives and businesses.
Once you file your return, as long as the settings to receive communication from Intuit don’t block it, you will see a pop-up message or receive an email with a survey asking you about your experience. We encourage you to leave your notes and comments there. “Voice of the Customer” notes and comments are read and acted upon.
If you are using TurboTax Desktop, you can also leave feedback at the Final Steps tab:
