thanks. I am going to try to reinstall again and hopefully this will solve this terrible glitch. For the past decade I have had zero problems with my home and biz desktop install on both a Mac and PC until today. It was fine on Monday until yesterday when TT pushed more updates then the state disappeared even thought it shows as installed. Maybe it is time to move on from TT. Thank you for spending your 8 hours. I hope I have your same luck.
PS: I tried to execute the "clean state" from the TT tech support on this thread and it didn't work either. Did you do that?
