Today, this reply from @SweetieJean also worked for me. It's the same phone number, but the link to the FTB webpage is no longer found. I verified the FTB info here: https://www.ftb.ca.gov/help/scams/identity-theft.html in the section titled Report identity theft. After calling+1 (916) 845-7088 a few minutes past 7 a.m. Pacific Time, I pressed 2 in the phone tree, and then listened to hold music for about 20 minutes. After being connected with an FTB rep, they gave me their name, and then my experience was similar to kurt's, anky's and user1430594's. Relived and glad that no faxing or snail mailing will need to be done.
