MonikaK1
Expert Alumni

State tax filing

I am sorry you are experiencing this issue. Are you using a Mac device? The issue where the payment button for the state return is not showing on the screen comes up occasionally with Mac computers. I have encountered it myself in the past, and resolved it by connecting a larger monitor to my Mac.

 

Another expert recommended the following to adjust font/text size:

 

How to Increase the Text Size on Your Mac

  1. Click the Apple icon in the top left corner.
  2. Select System Preferences.
  3. Select Displays.
  4. Click Scaled.
  5. Select a lower resolution. If you see icons with different sized previews of text, select the icon that says Larger Text and click OK.

 

Another description of this fix, adjusting the resolution on your screen, appears on this Apple Support page:

 

On your Mac, choose Apple menu > System Settings, then click Displays in the sidebar. (You may need to scroll down.) Select the display you want to adjust, then select the resolution you want to use. You may be able to turn on “Show all resolutions” to see additional resolutions for the display.

 

Depending on how you adjust the resolution, some app windows may not fit entirely on the screen. Using a scaled resolution may affect performance.

 

In the alternative, you could try hooking up a separate monitor to your computer.

 

 

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