State tax filing

Did you use Mac version, because I have Mac desktop and it will not allow me to do that.

 

Why isn't TurboTax completing the form correctly?  Why do I have to override/correct TurboTax?  When I said I want a refund, I mean I want a refund from TurboTax for the AL version I purchased as it is incorrect and I can't file my taxes with it.