After spending about 3 hours with support staff it still never worked. Finally got a support staff member who told the truth, said almost every call they entertained was about failure of Turbotax to handle state filings in some way, shape or form. Said IT (software developers) were aware and were , hopefully, working on the issue. The person said it was almost always from dowloaded versions. Well, as TT stopped selling CD's and all their software needs to be downloaded, this must be about 100% of TurboTax clients.
Fix the problem!!!
