I live in MA and was on Paid Family Leave in 2024 and received a W2 for the income i received for PFML. My employer did not pay into MAPFML but had an insurance co administer their PFML. The insurance co automatically took out federal taxes and Medicare taxes but not state taxes. When i called them they said it was not an option to take out state taxes but federal was mandatory. In Box 14 on the W2 its says Paid Family Leave with the amount of 9400 which is what i received for my leave. I also had to chose a description from the drop down in order to move forward and the obvious choice was PFML as that was the only code that pertained to the Paid Family Medical in box 14 on my w2. When processed, it gave me a state refund of $9000. I cannot get an answer from anyone. I called the Department of Paid Family Medical, The Department of Revenue, my old employer the insurance co. This is exhausting for such a simple form i have to file. has anyone else had any issues with this.
