- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
State Download in Deluxe
Unfortunately still having a problem downloading the state tax form. When I finish the federal tax section and move to the state section, the screen says; "For $40 we can finish your state taxes". If I select continue, it takes me to a credit card billing page. If I saw "No thanks", I get another screen that asks again if I want to finish my state taxes. If I select "Yes", the credit card page comes up again. If I say "No Thanks", then I get a screen that offers online help. I skip that and get to the "Review" section. Nothing seems to work to download the one free state tax return. I moved forward to the File section and chose "Print returns" instead of efile but that does not allow the download to begin either. The program seems to be forcing me to pay rather than providing the one free state download. Didn't have this problem with previous years TT.