Hi,
After about 80min on the phone with a nice Intuit support lady today and using my IT QA testing skills we figured out a work around. I asked the support person to purchase the state returns I needed and after she did they appeared in my Intuit account, under Products & Billing. Then I select the '24 TT version and saw the individual states ready for download and install. Once I downloaded and ran the install, I went back the TT desktop icon to kick off the TT start-up and all three worked (KY & PA partnerships and PA Individual). Once you hit the State screen where you typically will purchase the state, you should see on the right side the states purchased for you and you select the checkboxes.
Note: I did run into a weird situation where after installing the last state and launching TT from there the process ired up TT 2023. Once I went back to the 2024 icon and launched all was good.
Note: There is a bug on the purchasing side within TT, but crazy how Intuit and horrible at addressing for two years in a row.
Hope this helps.
