Tens if not hundreds of thousands of New York taxpayers use TurboTax. If there had been a problem with the New York software, then this board would have been flooded with complaints about it.
That did not happen.
Perhaps someone here could help you, if you wish to post the details about the problem.
Regardless of fault, if your originally filed returns were incorrect, then you can easily remedy the situation by filing amended returns. You have 3 years from the due date of the original return to do that.
**Answers are correct to the best of my ability but do not constitute tax or legal advice.
