Spent another day trying to get this resolved. NO HELP. Agent tried to help but she could not figure out what was happening. Tried to get assistance up the line but no responsed except one for me to basically clear out everything on my computer and re install it. I did some of it and took me hours to get my computer working again. I installed Turbo Tax on a second computer. Still having issue. Also supposed to get email that will give you link to this post....guess what...that does not work either. Think I will try HR BLock next year. Second year they have been no help. 2017 was a mess now 2023. Looked over the 760C from 2022, it was filled out but what they did does not appear to follow the instructions put out by the state of Virginia.
