AmyC
Expert Alumni

State tax filing

Let's get this fixed. 

 

If you are using online, follow these steps:

 

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

For stuck information follow these steps:

  1. Delete the form/ worksheet- if possible, see How to Delete  
  2. Log out of your return and try one or more of the following:
    • Don't use Internet Explorer.
    • Clear cache and cookies,
    • Sign in using a different browser.
    • Sign in using a different device.
  3. Log back into your return.
    • Enter the information again.

If you are using desktop:

Switch over to Forms mode

Right click on line 2

Override

Enter the amount

 

If you want to switch from online to desktop,  see How do I switch from TurboTax Online to the TurboTax software?

@brokentiger 

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