State tax filing

I had the exact same thing happen to me.  TTax had always carried these overpayments forward for me.

I made a real mess of my returns and tax situation.  Now I am having to refile for many years. 

Am I responsible at the end of the day for the return.  Yes.  But this is beyond the pale.  Probably the last year I will use TTax.  This is an unforgivable error.