State tax filing

So three days and no responses?  I called and was told to try re-installing the program.  So, I uninstalled, restarted my computer, and re-installed everything, and still no go.  I've already did my taxes three times and still the same error.  What's wrong with TurboTax?  I followed the instructions I found on multiple posts on how to input the 593 into TurboTax, and same results--TurboTax shows me as the remitter on form 593 when I entered what is on the 593 given to me by the title company.  The 593 in TurboTax is completed correctly except for the remitter's name.  The state tax that was paid is entered correctly on the Federal return under "Other Income Taxes Paid in 2023" withheld without a W-2 or 1099.  Yet TurboTax wants me to check the entry on 540NR line 83.