I have TurboTax Deluxe on a Windows Desktop Computer, I am attempting to download a 2nd State. I know I have to purchase the 2nd state, when I click on the option "Get Another State", I receive a prompt to save my current filing, once saved, the Pop-Up box for State Purchase appears. I select the 2nd State that I am needing, Kentucky, the click on Continue, I receive the prompt stating if everything looks good, press continue. I click on Continue. At this point, instead of asking for the Billing Address for the purchase, I receive an error message: Hmm... it looks like we've hit a slight snag
Please try again or check back in a bit.
(Try Again button)
I click on the Try Again Button but receive the same loop for the error.
